Parks Direct First-Time Account Setup
How to open a PARKS DIRECT account?
You have the option to create your family’s PARKS DIRECT account either online or in person.
- Visit pgparksdirect.com and click on ‘New Account’ at the top of the web page.
- Complete the online form and remember to save!
Visit any staffed M-NCPPC Department of Parks and Recreation facility in Prince George’s County. Bring one document from List A and one from List B (listed below). Find a facility near you.
What do you need to join PARKS DIRECT?
To receive discounted fees offered to residents of Prince George’s and Montgomery Counties, either visit a staffed facility with proof of residency for the household AND proof of age for each member of the household or upload those documents online following the directions below:
- Login to your PARKS DIRECT account
- Click “My Account”
- Select “Documents” under the “Update” heading
Note: Uploading a document will not make an immediate update to your account. The Customer Service Help Desk team will review and respond to your submission via email within 3 business days.
Household members must be an immediate family member or any child who is under your legal temporary or permanent custody. Documentation is required to prove custody. Acceptable verification documents for both residency and age are listed below:
List A: Accepted proof of county residency:
- Driver’s license or Motor Vehicle Administration (MVA) ID card
- Utility bill
- Lease agreement
- Property settlement sheet
List B: Accepted proof of age:
- Driver’s license or MVA ID card
- Resident/ Alien card
- Birth Certificate with a raised seal
- Baptismal Certificate (with birth date) with a raised seal
- Original letter from school on official stationery
- Other government-issued ID
Fee Assistance is available for residents of Prince George’s County. Apply for fee assistance.
For additional information and assistance, contact Customer Service at 301-699-2255 (TTY 301-699-2544), or email CustomerService@pgparks.com. Our staff has access to an interpretation service and can help in over 150 languages. Please ask for assistance when you call or visit us.